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Case study: La Trobe University


La Trobe University, Victoria, Australia


La Trobe University was established in 1967, and now supports 36,000 students, including more than 7,000 international students from 110 countries. (latrobe.edu.au, 2020)

Their student cohort includes large enrolments in health and education, and in recent years has attracted professional, mature-aged students returning to study.

Why Studiosity? "Students, whether classified as non-traditional or not, are seeking more flexible study options, access to increased online and after hours support, and co-curricular opportunities that allow them to shape their learning, engagement and success at university." (Dollinger, Cox, Eaton, Vanderlelie, Ridsdale, 2019)


In a 2018-2019 evaluation of Studiosity, researchers found: (Dollinger et al, 2019)
  • 90.4% of students considered their interaction with the service to be positive
  • 81% report that the service assisted their learning
  • 70% agreed or strongly agreed that they would get a higher grade because of the feedback they received from Studiosity.
  • 81% of students also believed they were confident in their ability to learn after using Studiosity.
  • 88% of students said Studiosity was easy to use
  • 44% of students also indicated that the provision of the service may make them more likely to stay enrolled at the university.



What do students say?

"This is my first experience with this service. Having an independent pair of eyes is very helpful and informative. As a mature age student you tend to lose some knowledge to time and its great to have be reminded of the basics."
- 1st Year Undergraduate, after receiving Writing Feedback
19 Jun 2020, 5:53 PM

"I was able to plan my essay and I feel more confident with it."
- 3rd Year Undergraduate, after an English session
14 Jun 2020, 7:35 PM

"AMAZING! so helpful. Thankyou so much. I'd reached a point where I felt so bad about this assignment but you've helped so much!"
1st Year Undergraduate, after receiving Writing Feedback
7 Jun 2020, 2:23 PM


Dollinger, M., Cox, S., Eaton, R., Vanderlelie, J. and Ridsdale, S., 2020. Investigating the Usage and Perceptions of Third-Party Online Learning Support Services for Diverse Students. Journal of Interactive Media in Education, 2020(1), p.14. DOI: http://doi.org/10.5334/jime.555

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