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Evaluating Academic Support: How AI is Changing the Game at University of the Philippines Open University

Evelyn Levisohn

Sep 22, 2025

In 2025, as the digital landscape rapidly evolves in education, the University of the Philippines Open University (UPOU) is at the forefront of leveraging technology to enhance student support. A recent collaborative research project with Studiosity sought to explore its impact on student learning in a Philippines, Open Distance Learning (ODL) context. The findings from this mixed-methods study, which included a survey of around 80 students and focus group discussions, offer valuable insights into the effectiveness, challenges, and opportunities of integrating AI for Learning into distance learning environments.

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UPOU Los Baños headquarters 

AI that helps, not does

Unlike large language models (LLMs) that generate content, Studiosity's AI-powered feedback tool provides immediate writing support to help students improve their work. It analyses a student's writing and offers targeted suggestions on structure, coherence, and clarity. Studiosity is designed for higher education, to foster student-driven learning and maintain academic integrity, which is a key priority for UPOU.

To contribute towards upgrading the quality of residential instruction in the University and the educational system of the country, in general, by developing, testing and utilizing innovative instructional materials and technology, and sharing these with other colleges and universities through cooperative programs.
- excerpt from UP Open University strategic objectives


Strong student engagement and high satisfaction

 
The research revealed overwhelmingly positive feedback from students about Studiosity. The survey results showed high satisfaction with the tool's user-friendly design and accessibility. The mean score across most survey items was above 4.0 on a five-point Likert scale, with a majority of students giving the highest possible score. These strong scores, combined with a low standard deviation, indicate a strong consensus that Studiosity is both easy to use and provides clear, actionable feedback. Students also highly value the tool’s 24/7 availability, which is particularly helpful for those in a flexible, distance learning setting.
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The feedback is perceived as a valuable writing aid

Students consistently rated the AI feedback as effective and trustworthy, describing it as "focused" and "thorough". The mean score for the category "AI Feedback Effectiveness" was consistently high, ranging from 4.2 to 4.41212. Students appreciated that the tool doesn’t simply correct errors but provides suggestions that teach them what aspects they can improve.
 
"It's inevitable to be integrated in my academics, but I enjoy that it isn't too intrusive or causes me to lessen my critical thinking like purely generative AI apps do."
This learner-centered approach helps students improve the grammar, structure, and clarity of their work, while reinforcing self-directed learning.
 

It aligns with the University’s mission: A strategic asset

One key finding from the study is the strong alignment between Studiosity and UPOU's institutional goals. Students strongly affirmed that Studiosity supports the university’s mission to provide accessible and flexible education. With a very high mean score between 4.4 and 4.6, students see the tool as a strategic asset that enhances their learning outcomes and reinforces their trust in the institution's commitment to technology-enabled learning.
 
While the feedback was overwhelmingly positive, the study identified a few potential areas for improvement. Some students noted that the AI can be "context-blind" and "assignment unaware," meaning its feedback isn't always relevant to the specific academic task. There were also suggestions for more detailed, "example-based suggestions" to improve clarity. 
 

A positive path forward

 
The research concludes that Studiosity is a valuable tool that provides effective academic support, aligns with UPOU’s institutional goals, and is highly appreciated by students. The study recommends that UPOU sustain the positive user experience, and advocate for more contextualised feedback from Studiosity's developers. It is our hope that we can continue to work closely with UPOU and that their experiences will pave the way for other institutions in the Philippines to explore and implement AI-powered academic support.
 

 

About Studiosity

Studiosity is ethical, AI-powered writing feedback and study support at scale for student learning. Universities partner with Studiosity to support student success at scale, with a 4.4x return as retention, protecting integrity and reducing risk.